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Privacy Policy

1. Introduction

Jatem Holdings Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect personal data when you interact with us, use our services, or visit our website.

2. Company Information

Company Name: Jatem Holdings Ltd
Address: Zziwa Road, Ntinda Kigowa 1, Block 216, Plot 2390, Nakawa Division
P.O. Box: 21505, Kampala – Uganda
Telephone: +256 393 252 840 | +256 757 220 713 | +256 783 402 090
Email: jatemholdingsltd@gmail.com | info@jatemholdings.org
Website: www.jatemholdings.org

3. Services Covered

This policy applies to all services offered by Jatem Holdings Ltd, including but not limited to:

  • Food, Agriculture & Farming supplies

  • Events management and equipment hire

  • Home consumables and welfare items

  • Sports kits and materials

  • Printing and promotional services

  • Skilling and vocational equipment

  • Office stationery

  • Catering and baking equipment

  • Children’s play materials

  • Hair dressing equipment

  • Construction services, including fish ponds and water tanks

4. Information We Collect

We may collect the following information:

  • Names, phone numbers, email addresses, and physical addresses

  • Business or organization details

  • Orders, quotations, delivery, and payment details

  • Event or service requirements

  • Communication records

  • Website usage information (where applicable)

5. How We Use Your Information

Your information is used to:

  • Provide and deliver products and services

  • Process orders, payments, and deliveries

  • Respond to inquiries and customer support requests

  • Improve our services and operations

  • Comply with legal and regulatory requirements

6. Sharing of Information

We do not sell or rent your personal information. Data may be shared only with:

  • Service providers involved in delivery, logistics, events, or construction

  • Payment and financial service providers

  • Government or regulatory authorities where required by law

All third parties are required to protect your information.

7. Data Security

We apply appropriate technical and organizational measures to protect personal information from unauthorized access, loss, or misuse. Access is limited to authorized personnel only.

8. Data Retention

Personal information is retained only for as long as necessary to fulfill service obligations or comply with legal requirements.

9. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data where legally allowed

  • Object to certain uses of your data

Requests can be made using the contact details above.

10. Cookies

Our website may use cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings.

11. Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page and take effect immediately.

12. Contact Us

For any questions or concerns about this Privacy Policy or your personal data, please contact us using the details provided above.